Frequently Asked Questions
How long does the cleaning process take?
Our standard turnaround time is 1-2 days depending on the package selected. If you need your stroller or car seat back sooner, we also offer an Express Service for an additional fee.
Do you use safe cleaning products?
Yes, all our cleaning products are baby-safe, non-toxic, and
environmentally friendly. We prioritize your baby’s health and safety.
How does pick-up and delivery work?
We offer island-wide pick-up and delivery service for a flat rate of S$25. We’ll arrange a convenient time with you for both pick-up and delivery.
Can you remove tough stains like vomit or mold?
Yes, our Platinum Package is designed to tackle tough stains
including vomit and mold. For car seats, we provide custom quotes for these special cases.
What if I'm not satisfied with the cleaning?
We take pride in our work and want you to be completely satisfied. If you’re not happy with the results, please contact us within 24 hours and we’ll make it right.
How do I prepare my stroller for cleaning?
Please remove any personal items, toys, or accessories from your stroller before our pick-up. If there are specific stains you want us to focus on, please point them out when we collect your items.